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ISO 9001 8 Principles

After many years of quality assurance practices, the International Organization for Standardization (ISO) has evolved 8 Key principles for standardizing management system practices that meet the ISO 9001 requirements.


In fact, many companies which adopted the ISO 9001 Quality Management System but lack of awareness the importance of this 8 principles to managing their business performance. This result caused the company inability to exploit the potential of the established management system for greater organization performance.


As such, this is necessary to explain the application of these management principles in establishing the Quality Management System practices with a view to help companies harness the potential of principle-based management system for higher performance.


The 8 principles to establish an integrated Quality Management System for achieving organizational performance are:


Continual Improvement

Process Approach

System Approach

Customer Focus

Mutually Beneficial Supplier Relationship

Factual Approach to Decision Making

Involvement of People



Quality Management System




Below is the diagram to show how the 8 principles link to QMS.

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