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8.2.4 Monitoring and Measurement of Product

The organization must monitoring and measuring the special characteristics of the product. This is to verify the product met the product requirements.


The monitoring and measuring of product process need to carry out at appropriate stages of the product realization process according to the “Planning of Product Realization”.


ISO 9001 requires the result of monitoring to be recorded and this record must indicate clearly the person who accept or release the product to customer.


If the product unable to met the planned arrangement according to “Planning of Product Realization”, the organization must not able to deliver the product to the customer unless obtained approval from customer.

ISO 9001 Clause 8.3 Control of Nonconforming Product

8.2.4 Monitoring and Measurement of Product

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