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8.2.2 Internal Audit


Internal audit is a important process defined by ISO 9001 and is one of the “Mandatory Procedure”.


ISO 9001 requires organization to plan and conduct internal audit to determine whether the quality management system is:


The organization need to plan the internal audit program by consider the factors:



The audit criteria, scope, frequency and methods need to defined in the Internal Audit procedure.


The internal auditors must be trained and competent.


The internal auditors can not audit their own work.



The Internal Audit procedure must establish and identified the above mention requirements.


The internal auditors need to record the audit results. This internal audit results need to maintained according to the “Control of Records” procedure.


If any Nonconformities found during the internal audit, the management of the organization is responsible to ensure any necessary corrections and corrective actions are taken without undue delay to eliminate the nonconformities and their causes.




ISO 9001 Clause 8.2.3 Monitoring and Measurement of Processes

8.2.3 Monitoring and Measurement of Processes

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