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6.2.2 Competence, Training and Awareness

Organization must identify the training needed for each job or task, and review the gap between the people who perform the job to the requirements.


Provide the require training to the people if there are a gap.


To review and evaluate the people after training provided to ensure the effectiveness of training.


People must be aware and understand the importance of how their activities can contribute to the achievement of quality objectives.


Training records, evaluation records must be maintain according to ISO 9001 requirements.



ISO 9001 Clause 6.3 Infrastructure

6.3 Infrastructure

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