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5.5.3 Internal Communication

Top management must ensure the communication processes within the organization is established, this include from Top to Bottom level communication and Bottom to Top level communication channel.


The common practice for this internal communication includes top management meeting, department meeting, cross departments meeting and etc.


Meeting minutes is a evidence to show the compliance of this requirement.


ISO 9001 Clause 5.6 Management Review

5.6 Management Review

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