ISO Requirements

Copyright 2010-2012©  All Rights Reserved

ISO Requirements Home ::  ISO 9001 8 Principles  ::  ISO 9001 Requirements  ::  ISO 9001 Training  :: ISO 9001 Implementation  

ISO 9001 Auditing  :: ISO Quality Tools  :: Site Map  :: Contact Us

Home. ISO 9001 8 Principles. ISO 9001 Requirements. ISO 9001 Training. ISO 9001 Implementation. ISO 9001 Audit. ISO Quality Tools. Site Map. Contact Us.

Professional ISO 9001 Training Center




100% Natural


100% Organic


Clinically Proven

Visit Official Website

5.3 Quality Policy

Top management is responsible to establish a Quality Policy for an organization. This Quality Policy must:



Quality Policy is first appeared in ISO Clause 4.2 Documentation Requirements, be specified is 4.2.1 (a), Quality Policy is a control document and need to follow the document control method stated in Control of Documents Procedure.


Quality Policy is a top level document and supported by Quality Objectives, in fact, higher than Quality Manual. Therefore, it only provides a quality direction and commitment of the organization toward Quality Management System.


Two key words are important in a Quality Policy, there are:

  1. Fulfill or meeting customer satisfaction
  2. Continual improvement


“We are committed to fulfill customer satisfaction by continual improve our processes”.


ISO 9001 Clause 5.4 Planning

5.4 Planning

Suggestion                                          Like This Page                          Like This Website                      


Back to ISO 9001


Back to ISO 8 Principles


Back to ISO 9001 Requirements