ISO Requirements

Copyright 2010-2012©  All Rights Reserved

ISO Requirements Home ::  ISO 9001 8 Principles  ::  ISO 9001 Requirements  ::  ISO 9001 Training  :: ISO 9001 Implementation  

ISO 9001 Auditing  :: ISO Quality Tools  :: Site Map  :: Contact Us

Home. ISO 9001 8 Principles. ISO 9001 Requirements. ISO 9001 Training. ISO 9001 Implementation. ISO 9001 Audit. ISO Quality Tools. Site Map. Contact Us.

Professional ISO 9001 Training Center




100% Natural


100% Organic


Clinically Proven

Visit Official Website

5.2 Customer Focus

Top management is responsible for understand and fulfill customers’ requirements by meeting total customer satisfaction. This requirement clearly stated top management must fulfill both requirements related to ISO clause 7.2.1 “Determination of requirements related to the product” and ISO clause 8.2.1 “customer satisfaction”.


Top management must make sure that a process is in place to identify customer’s requirements and these requirements must build into our processes.



ISO 9001 Clause 5.3 Quality Policy

5.3 Quality Policy

Suggestion                                          Like This Page                          Like This Website                      


Back to ISO 9001


Back to ISO 8 Principles


Back to ISO 9001 Requirements